1. Information We Collect
We collect only the information necessary to operate, secure, and support our services, including:
- Account information: name, organization details, email address, domain name, workspace settings.
- Authentication and security data: hashed credentials, access tokens, authentication state, and security logs.
- Email service metadata: sender and recipient addresses, timestamps, message size, delivery status, bounce and complaint events.
- Usage and device data: IP address, browser or device identifiers, pages accessed, API usage, and error logs.
- managing email communication preferences, unsubscribe requests, and compliance obligations,
- Billing data: billing contact details, subscription plans, invoices, and payment metadata processed by third-party payment providers.
We do not sell personal data or use it for advertising purposes.
2. Email Content and Attachments
If you use Invrsys Mail, email message content and attachments may be stored solely to provide email delivery and mailbox functionality. Invrsys does not routinely access or review message content.
Access to message content may occur only in limited circumstances:
- to detect and prevent spam, abuse, malware, or security threats,
- to comply with applicable laws or valid legal requests,
- to provide support when you explicitly request assistance and authorize access.
3. How We Use Data
We use collected data strictly for legitimate operational purposes, including:
- providing, maintaining, and improving our services,
- authenticating users and securing accounts and infrastructure,
- detecting, preventing, and responding to abuse or policy violations,
- sending service-related and administrative communications,
- meeting legal, regulatory, and compliance obligations.
4. Email Communications & Consent
By creating an account, subscribing to Invrsys services, or using Invrsys Mail, you consent to receive email communications related to your account, service usage, security notifications, billing, and other transactional or administrative purposes.
Where applicable, Invrsys also sends non-transactional communications such as product announcements or service updates only to recipients who have explicitly opted in.
Recipients may manage their email preferences or unsubscribe from non-transactional communications at any time using links provided within emails or through supported preference management mechanisms.
Transactional emails, including security alerts, password resets, and billing notices, are essential to service operation and cannot be disabled.
5. Sharing of Information
We may share limited data only as necessary with:
- Service providers (hosting, storage, monitoring, and operational tooling),
- Email delivery partners used solely to deliver messages you send,
- Legal or regulatory authorities when required by law or to protect rights and safety.
We do not share data with third parties for marketing or advertising.
6. Data Retention
We retain data only for as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements.
- Account data is retained while your account remains active.
- Email data is retained according to your subscription limits and retention settings.
- After account termination, data may be deleted following a short operational grace period unless retention is legally required.
7. Security Measures
We implement reasonable administrative, technical, and organizational safeguards, including:
- encryption in transit where supported,
- access controls and authentication mechanisms,
- monitoring and alerting for abuse and security events,
- backup and retention mechanisms for operational continuity.
No system is completely secure. You are responsible for maintaining strong credentials and securing access to your account.
8. Your Responsibilities
- Protect account credentials and access keys.
- Ensure users under your account comply with our Terms and policies.
- Ensure you have a lawful basis to process recipient data and send email.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the services after updates indicates acceptance of the revised policy.
9. Contact
For privacy-related questions, contact [email protected].